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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Kim Lepp, Owner

​Kim has owned her own business for over 30 years. She has always had a strong passion for seniors which has led her to working towards her Masters in Gerontology. Home Instead has allowed her to carry that passion for seniors by demanding that every senior who is touch by Home Instead feels valued and connected to others. Kim loves to spend time with her family and to travel with her husband of 43 years.
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Jessica Vieiria, Director of Operations

Jessica has over 10 years of experience in operations, ranging from small start-ups to public companies. As director of operations for Home Instead, Jessica is responsible for managing and improving day to day operations by focusing on people and processes. Her true passion is cultivating a culture of empowerment, collaboration and team engagement, whether that be in the office our out in the field with CAREGivers.  In her spare time you will find Jessica spending time with family, cooking, or traveling.
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Vlad Navarro, Care Manager

Vlad advocates for clients from every angle, from navigating their home environment, coordinate care, works with other health care professionals to determine clients’ goals and create both short- and long-term plans to achieve those goals.

He became a Medical Doctor in 2008 and worked in many rural underprivileged communities in Mexico providing medical care. In 2011, Vlad started to teach science and became very passionate about helping people to improve their lifestyles. Outside of work, he enjoys swimming, working out, and spending time with friends and family.

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Kimberly Ball, Office Manager

As a registered Psychiatric Nurse and Registered Care Aide, Kimberly has a true passion for the well-being of others. Starting her career has a Care Aide in long term care, Kimberly quickly gained an interest in human behavior and mental illness. At Home Instead, Kimberly works alongside the Client Care Manager, families, and our CAREgivers ensuring our seniors are receiving the best care possible. In her spare time Kimberly enjoys spending time with her nieces and taking her dogs to the park.
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Reed Kovacic, Scheduler


Reed has always found true value in the act of giving and providing care for others. From maintaining a retail store front for 8 years to co-facilitating a youth center in the local under-privileged communities, his mission has never waivered. True perspective of being a caregiver was gained over the last few years working in a therapeutic home for individuals diagnosed with autism. Through opportunistic doors opening, he now has the luxury of aiding the process of matching the perfect caregivers for seniors in our community through Home Instead. Reed loves to eat foods from all over the world, his favourite thing to do in the evenings are long walks with scenic views.

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Our Team

Your Home Instead team in Vancouver , BC possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.


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