Richmond, Surrey & North Delta (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Richmond, BC.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Home Care Team
Kayo Yamamoto

Kayo Yamamoto, Scheduling Manager

Having helped take care of her grandparents at a young age, Kayo had realized she wanted to help seniors live as comfortably and joyfully as possible. Kayo has a passion for taking care of others and working at Home Instead Senior Care gives her the opportunity to help seniors throughout our community.

When you call our office there is a good chance that Kayo will be the first person to assist you. Kayo has a close relationship with our CAREGivers and makes sure that all of our clients have the right CAREGiver for each shift. She comes from the private aviation industry with 20 years of experience as a scheduler, coordinator and dispatcher.

Team member Mary

Mary Ip, Client Care Coordinator

With over a decade in healthcare, serving as both a medical office assistant and nurse, I am thrilled for the opportunity to work with Home Instead. I've witnessed the pressing need for compassionate one-on-one senior care for our beloved elders and respite support for their families.

My upbringing by my grandparents instilled in me a deep appreciation for their independence and the joyful moments we shared. Joining Home Instead fills me with excitement as I eagerly anticipate the opportunity to make a meaningful impact in our community.

During my downtime, I find solace in spending precious moments with my family, enjoying the magic of Broadway shows, indulging in a warm cup of tea with a good book, exploring nature through hiking, and rejuvenating my spirit with yoga and HIT workouts.



Neha Snapshot 600

Neha Sharma - Recruitment and Engagement Coordinator

Introducing the newest member of our Home Instead team, Neha has always had a people first attitude and is there to help others with a smile. Neha’s strong relationship with her grandmother was a key influence of her passion for helping seniors and joining the Home Instead team.

Neha comes from a background in recruitment and has completed her education in HR. She wants to be able to make a change in people’s lives while doing what she knows best, recruiting! She will be the main point of contact for applicants along with supporting current Care Pro’s in their growth. Neha is excited to make a difference with Home Instead.

Neha is a proud dog mom and loves spending her free time at the park with her playful puppy or visiting her family on Vancouver Island and exploring Beautiful British Columbia.

Jeremiah Cristall,  Owner

Jeremiah Cristall, Owner

With a desire to make an impact in the community his family lives in, Jeremiah is proud to run the Home Instead Senior Care office servicing Richmond, Surrey North Delta and Queensborough. Early in his career he was fortunate to work as an ABA Therapist for children within the autism spectrum. This is where he learned how rewarding it is to work in a profession assisting others.

After experiencing first hand the challenges that senior's in our communities face, he knew he had found his calling with Home Instead Senior Care.

When Jeremiah is not at work, he enjoys spending time with his family. With two active young boys and an energetic dog,‚Äč you may see Jeremiah and his wife around town coaching soccer, wrangling children, supporting the arts or going on family adventures.

Our Team

Your Home Instead team in Richmond, BC possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Care Jobs
Home Instead Caregiver wearing mask reading newspaper with senior man at home


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