Guelph, Cambridge, Caledon, Orangeville

Home Care Reviews

Read what other families in Guelph, Cambridge, Caledon, Orangeville​​ have to say about Home Instead®:​​

"Our PSW is kind, thoughtful, smart, works hard and is light hearted. The office is responsive and accommodating."

Posted by Nadine



"I want to thank Larissa and the team at Home Instead Guelph for the professional, compassionate and timely care that we have received. We felt very confident that my mother was safe in their care. Thank you again.
Joanne H."

Posted by Joanne



"Home Instead Guelph was a Godsent to my family. My mother in law Joyce of 102 years lives in assisted living. She recently fell & cracked her dominant wrist & a few ribs. This meant she was unable to care for herself, bath, feed , dress , toilet etc. I called Home Instead & they came to assess & organized quality care with hours. Very Impressive & comforting to know we have a life line for the future. Thank you from the bottom of my heart."

Posted by Deborah



"Steffie and Sharron took care of my father for several days after a fall. Excellent, caring and professional care.
Many thanks"

Posted by Lac



"Over the last several Months Ariel Pavao RPN Supervisor has been an active part of our community. As the Engagement Coordinator at Heritage Meadows, I have observed Ariel interact with our resident with nothing but kindness and compassion since July. Ariel is who we recommend when home care services are needed. She is more than capable of managing client care profile which can involve but not limited to, AM or PM assistance, Laundry, Companionship and Medication Management.
Home Instead allows clients to age safely within the place they call home."

Posted by Laura



"My grandparents have had a very positive experience with staff from Home Instead. Here is a review they have written:

It is a beautiful thing when someone comes into your apartment with a cheerful countenance. We have been fortunate to have workers for Home Instead providing care in a wonderful way.
My husband was resistant to begin with, but each worker has attempted to get to know him and what he values, and gives care to his body in a cheery, pleasant way.
Ariel introduced us to this company in a very professional manner. She not only is willing to provide care for my husband but support for me and general uplifting to our lives.
In this retirement home, many people are adapting to failing bodies. Attention to the bodily needs is so enhanced when there is personal connection.
Betty King"

Posted by Kaitlyn



"When we reached out to Home Instead, Larissa and Karen promptly met with us to assess what we needed. They were very accommodating.

One of the main caregivers, caring for our family member stood out in a very positive way. Ariel is very attentive and engaging with her clients and shows a great deal of compassion and patience towards them. Maria felt very comfortable and well-cared for by Ariel, who in our opinion always went above and beyond in the care of her clients. You can tell that Ariel “loves” what she does. High Five Ariel!

We would like to thank the Home Instead team for the exceptional care given to Maria.
We would definitely recommend Home Instead Guelph for your home care needs."

Posted by Rosa M



"Uthman and Wendy were a blessing during the 2 weeks my dad was at home before going back into the hospital. They both were compassionate, caring and made my dad very comfortable during the last few weeks of his life. They also kept my mom company who was my dads main care giver for the past 2 years. I would highly recommend this home care company."

Posted by Glenn H



"I cannot say enough about Home Instead. Our father has stage 5 cancer and during treatment fell at home. Unfortunately he was no longer able to stay at his residence. After a day of search we came across Home Instead. We met the next day, they listened to our situation and immediately arranged for a consultation with my brother and I and our dad. They professional and respectfully assessed our needs and prepared a 24 hour care plan with in hours! While our father can be a little abrupt at 86 years of age, the staff showed an exceptional level of professionalism and care. We would like to deeply thank Larissa, Karen, Daryl and the rest of the Home Instead Staff for their help in our time of need."

Posted by Lisa T



"Recently started this program for my mom who has Dementia, Heather her caregiver is fantastic. She engages my mom in lively conversations, goes on walks and has even made apple sauce with her from apples picked from our property! My mom looks forward to Heather’s visits, she knows she will come at 9am and gets up on her own and gets herself ready for the day. Great help for me so I can rest assured mom is well taken care of when I’m not around.
Thank you Home Instead!!!!"

Posted by Sandy K



"Excellent home care service, very easy to work with. The provider (Mars) that has been supporting my Mother had been pleasant, professional, and effective."

Posted by Nolan E



"The service we received was very good for my Mom. Any issues were dealt with in very timely manor and we always had follow ups and check ins. My Mom enjoyed many of the caregivers and it really helped with her needs"

Posted by Jane D., client's daughter, March 1, 2023



"We were extremely happy with our experience with all members of the team from Home Instead from the great office staff to our wonder PSW’s that helped care for my Mom with dementia. They really care and they helped my family beyond measure!"

Posted by Nicole F., client's daughter, February 9, 2023



"My mother-in law received excellent care for several months following covid last year. I am a physician and my wife is a nurse practitioner, so we are familiar with the standards of care. I would highly recommend Home Instead."

Posted by Paul W., client's son in law, January 4, 2023



"Home Instead made a significant impact to the last few weeks of my brother’s life. The entire team went well and beyond our expectations. I would highly recommend Home Instead for any of your PSW needs."

Posted by Darren S., client's brother, September 21, 2022



"For the past 2 1/2 years Home Instead has provided us with exceptional care for our loved one. Our personal caregiver provided by Home Instead has gone over and above our expectations for her commitment to providing not just the basic needs but doing all that she can to help her client enjoy her day to day activities and improve her overall well being. Home Instead ensures that there is always someone available if a problem arises with our regular caregiver. Home Instead goes out of their way to solve any problem or situation that arises."

Posted by Frances P.



"On short notice Home Instead was able to provide a service that I really needed. I applaud their professionalism and genuine care."

Posted by Ken W.



"Home Instead has been a life saver for us. Our personal support worker is professional, caring, organized and goes out of her way to do the "extras". It is not just a "job" to her, but she has invested of herself to form a caring relationship with her client and we are all the beneficiaries of her effort. If we ever need any changes to the schedule, or need extra caregiving on our psw's days off, the Home Instead office has it arranged within minutes. We recommend Home Instead with no reservation."

Posted by Frances P.