Why we’re the most trusted home care service in Markham, ON:
We’ve been caring for Markham, ON for years, providing trusted senior in-home care to the local community. Many Home Instead clients begin receiving support within 48 hours, and in some cases the same day. Many also choose to stay with us long-term, a reflection of the relationships and confidence we build with those we serve.Here’s why so many families choose us:
Skilled & Trusted Caregivers
We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.
Flexible & Consistent Care
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Matches Made to Last
Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.
Proven Expertise
Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.
Customized Care Plans
Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.
Unmatched Experience
Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.
Read our local Google reviews
Jeff K.
The care givers from Home Instead Markham have been absolutely fantastic with providing loving care to our mom. Sima and Tanisha are wonderful caring people and we are very grateful for their care.
Carol B.
My Mother is living in an assisted living facility and we have hired Kym and Lois from Home Instead Markham. Both ladies have become trusted companions for my mother. She values their friendship and looks forward to their visits. They have greatly added to the quality of her days. Kym and Lois keep her involved in many activites and accompany her on excursions. Both are very professional and caring. I would highly recommend this service.
Nick R.
Home Instead was fantastic in supporting my aging mother. Kathryn was our regular psw, and she was amazing and caring, my mother truly enjoyed her time with her. No one she hesitate in choosing home instead, they go above and beyond in making difficult times and decisions smooth and easy.
Jessie S.
My caregiver Jenny is the best. She is very caring and makes sure I get whatever I need or want. She also talks to me a lot and is very helpful with problems that I have. And I am happy that Home Instead isn’t always changing my person. Thank you.
Arvin B.
We can't thank Martinita and Terry enough for the incredible care they've given my dad at the hospital. They've kept him clean and well cared for every single day, which was our biggest priority for him. Martinita always comes prepared with fresh gowns, bath towels, mouth swabs, and everything else he might need, and she speaks to him in such a warm, pleasant voice — "Hello papa, it's me Martinita, I'm here now, you're okay." We can tell he feels safe and comforted just hearing her voice. Terry has gone above and beyond too — on one occasion when dad wasn't looking his best, she didn't let it slide. She called me right away, clearly upset on his behalf, and put the nurse on duty on the phone so I could hear directly what she was seeing. Both of them advocate for my dad with the hospital staff, making sure his needs are heard and met, and they're always on time and completely reliable. There's a real sense of security knowing dad is in their hands when we can't be by his side. They treat my dad like their own family, and that kind of compassion is rare to find. We're endlessly grateful to have them both on his care team.
The care you need for the life you want.
From making a meal to helping a loved one with memory loss, our services and our approach to home care in Markham, ON help older adults in the area age comfortably and confidently at home.
In-Home Memory Care
When someone you love is living with cognitive changes, Alzheimer's, or dementia, our Care Pros can offer compassionate, trusted memory support in the familiarity of your loved one’s own home.
Respite Care
When family caregivers need a break, our Care Pros are ready to step in, providing seamless, quality care for older adults, while giving family members a chance to rest and recharge.
24-Hour Care
When you need care day and night, we’re there. Our Care Pros provide constant, compassionate support to help older adults stay safe, comfortable, and cared for at home around the clock.
Transitional Care
After surgery or a hospitalization, our Care Pros can help you home safely, get you settled comfortably, and provide the ongoing support and medication reminders needed for a smooth recovery.
Specialized Home Care
Health challenges shouldn't mean giving up the comfort of home. Whether it's adapting to changes from Parkinson's, a new diabetes-friendly diet, or finding balance with heart disease, our local Care Professionals can help.
End-of-Life Care
Working alongside palliative care teams or independently, we offer compassionate care to help families make the most of their time together during life’s final stages.
In-Home Companion Care
Sometimes the best care is conversation and quality time. Our Care Pros provide companionship and social engagement, whether it’s playing cards, going for a walk, or sharing lunch.
Nurse-Directed Care
Need a higher level of support? Our Care Pros can also support more medically focused tasks including medication management, glucose monitoring, and more.
All Home Care Services
Learn more about the full range of care we offer—from care for Alzheimers, Dementia, and companionship to hospital-to-home support, enhanced care, or chronic condition support.
Trusted help for everyday needs.
We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.
Light Housekeeping & Meal Prep
We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.
Appointments & Errands
We offer safe accompaniment to just about anywhere around town. Have an appointment, or need groceries from the local store? We help seniors stay active and connected.
Serving Markham, Ontario and the surrounding area.
Since 2020, Home Instead has been part of the community, providing quick access to top-rated home care in Markham.
Proudly caring for communities near you:
Markham, Unionville, Thornhill, Swan Lake Village, Markham Village, German Mills, Thornlea, Cachet, Milliken, Box Grove, Cornell, Greensborough, Raymerville, Buttonville, and Berczy Village
…to name a few.
The Most Trusted Home Care in Markham, ON
Making decisions about a loved one's care is a journey, and we are here to guide you. We are honored to be voted Best Senior Care Business in the Markham Economist & Sun Readers' Choice Awards for the 5th consecutive year—a testament to our dedicated Care Pros and the families we serve.
Compassionate Care Across Our Community
From Unionville to Thornhill, we help seniors live safely and with dignity. Our caregivers make everyday life more enjoyable, providing support from a few hours per week up to 24/7 care. They provide assistance with:- Daily Support: Personalized help with meal prep, light housekeeping, and appointments.
- Specialized Care: Hospital-to-home recovery, dementia support, live-in care, and companionship.
- Community Connection: Outings to Milne Dam Conservation Park or bedside support at Oak Valley Health (Markham Stouffville Hospital).
- Multilingual Support: We serve clients in languages like Mandarin and Cantonese. Contact us to find the right match.
- Nurse Oversight: A nurse leads every care plan and monitors quality throughout, so care keeps pace as needs change.
Get to Know a Care Pro
Imelda J., Home Instead Markham, ON
Imelda brings over 20 years of experience as a Personal Support Worker and has been a valued member of Home Instead Markham since June 2023. For her, caregiving is about presence, patience, and helping older adults feel safe, respected, and confident in their own homes.
“I truly believe that when people feel cared for, they live better,” she says. “That’s what motivates me every day.”
Imelda is especially skilled in personal care, dementia support, medication routines, and helping clients maintain independence in their daily lives. Families consistently describe her as warm, reassuring, and deeply reliable — someone who brings both professionalism and genuine heart into every visit.
Known for her positivity, infectious laughter, and teamwork, Imelda is also a trusted resource for other Care Pros, often sharing insights about client preferences and best practices to ensure seamless, high-quality care.
If you’re looking for compassionate, dependable in-home support in Markham, ON, Imelda is a dedicated Care Pro who leads with skill, consistency, and heart.
Helpful FAQs
Our care is built around a nurse-led model. Our nurses oversee assessments, care plans, Care Pro training, and ongoing quality monitoring—not just the initial consultation.
Our leadership team includes three nurses with more than 50 years of combined nursing experience, with backgrounds that include geriatrics and chronic disease management. Approximately 80 Care Pros support families across Markham, Thornhill, and Unionville.
This clinical depth allows our team to support everyday home care as well as clients with more complex and changing needs.
We serve families throughout Markham, Thornhill, and Unionville.
Our team also has particular familiarity with Swan Lake Village, a local 55+ community.
Markham’s diversity is an important part of how we approach care. Our clients can be supported in more than 15 languages, with Cantonese and Mandarin among the most common. When possible, matching language and cultural background can help care feel more familiar and comfortable.
Yes. Our team can typically begin care within 24 hours, depending on the client’s needs and available staffing.
This can be especially important when someone is being discharged from hospital and the family realizes the government-funded care hours won’t cover all the help needed at home.
Our nurse-led team can assess the situation, develop the care plan, and determine what additional support can be arranged.
Yes. Live-in care is one of the services Home Instead Markham is particularly known for, and we also provide 24-hour care when continuous support is needed.
Which option makes sense depends on the individual’s care needs and circumstances. Our nurses assess the client and oversee the care plan, while our team coordinates Care Pros around the appropriate level of support.
Yes. Supporting more complex situations is an important part of our nurse-led model.
Home Instead Markham provides Nurse Directed Care and chronic condition support alongside dementia care, hospital-to-home assistance, 24-hour care, and end-of-life support.
Our three nurses bring more than 50 years of combined nursing experience, giving families clinical oversight as needs change.
We created the local Home Instead Cares Grant Program, which provides free care to Markham families in need.
Our team also supports older adults with holiday gifts, contributes to local charitable initiatives such as the food bank, sponsors the annual Walk for Alzheimer’s, and supports Evergreen Hospice events.
We also participate in community events such as the Unionville Street Festival, seniors health fairs, and Markham Board of Trade gatherings. Pasted markdown
Home Instead Markham (2766137 Ontario Limited) is a licensed Temporary Help Agency (THA-0000005139), a requirement for all home care providers in Ontario since July 2024.