Alpha is very caring and takes great care of my mum. We are very happy with her.
-Susan J, client’s daughter
Alpha N is a very accomplished CAREGiver! She has completed almost all of our advanced trainings (CARES, Gentle Persuasive Approach, First Aid/CRP, etc), but the true essence of her excellence is how she engages the Guiding Principles.
Because Alpha is reliable, responsible and professional she is able to build trust that achieves long term gains. For example, when her client moved from the retirement side of a residence to a LTC side, where service is not as necessary (due to increased facility involvement), the family insisted no compromise to their services or schedule because they knew that care would be seamless with Alpha.
She recognizes that the her role goes beyond the literal expectations of any Care Plan and she reacts out of a sense of empowerment, advocating for he client’s needs in times when family cannot be present. When her client’s bed and wheel chair were no longer comfortable she took the lead and communicated to the appropriate people to have them replaced and when transfers became a safety risk, she recommended bed baths replace showers.
Always smiling, laughing and joking with her client Alpha shares her heart in the unique way that every CAREGiver can – by being herself. She is a role model, demonstrating that the CAREGiver role is as much about creating positive memories as anything else. She has made a profound impact of the lives of many seniors and it is obvious that to Alpha it’s personal.
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