NorthWest Calgary & Airdrie (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of NorthWest Calgary & Airdrie.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. In 2009, Debbie Franchuk, RN BN, opened the first local office after identifying the need to provide seniors, aging adults and their families with quality Home Care options. For over 12 years, we have been the trusted provider to care for seniors and aging adults. Families love our team because we:

Give us a call at (403) 537-1179 to learn more!

  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
  • Provide the highest quality Care to our Senior Clients and their Families
  • Offer an online web portal called “The Family Room” where you can review schedules and timely documentation following each shift with your loved one.
About Us
Meet Our Home Care Team
Debbie Franchuk, RN, Co-Owner, Director of Care

Debbie Franchuk, RN, Co-Owner, Director of Care

​Caring for people has always been a part of Debbie’s life. This interest began at an early age when her sister was critically injured. This opened Debbie’s eyes to caring for others and ultimately led her to pursue a career in Nursing. Debbie has a distinguished career at Alberta Health Services, there she built a reputation based upon nursing excellence. Debbie has had extensive experience with Home Care and Transition services. In these roles, Debbie saw firsthand the need for in-home care which the public system was not meeting. This inspired Debbie to open a Home Instead office to meet that need and provide a solution. As Director of Care, Debbie is able to use her nursing skills and professional experiences to help families navigate the system and customize unique care plans for each client. Debbie’s credibility is one of the reasons that Home Instead is the right choice for families who are seeking support for their elderly loved ones.
Fred Franchuk, Co-Owner, Managing Partner

Fred Franchuk, Co-Owner, Managing Partner

​Fred cares deeply about relationships, he has an old fashioned sense of customer service. He has built a career based upon anticipating and exceeding customer expectations. This high calibre of customer service is constantly being taught to our entire staff and he ensures that our clients and their family's needs are met and exceeded. Fred has worked with teams and organizations where he has built a reputation by raising standards for customer service and satisfaction. Aside from working behind the scenes to manage operations, Fred is continually providing direction and painting the picture of our future as a company. His leadership is one of the key elements that makes our team successful. He also spends a significant amount of time out in our community sharing information about Home Instead with Seniors Residences and Hospitals while continuing to meet with clients and families.
Stephen Franchuk, B MGT, General Manager

Stephen Franchuk, B MGT, Vice President

​After providing support to various departments within the organization, it was a natural decision for Stephen to be promoted to the Vice President. His ability to listen and understand helps to solve little problems before they grow, while simultaneously coaching and guiding the support team to meet the demanding and complex needs of our clients and their families. Along with the management of the scheduling department, Stephen also manages our web marketing, social media and will often be seen in the community at various events. Always here to help, Stephen is not afraid to do whatever it takes to keep a client or employee happy.​

Sandy Materi, LPN, Client Care Coordinator

Sandy Materi, LPN, Client Care Manager

​​Trained as a LPN, Sandy brings a wealth of nursing knowledge to our team. Specially trained as an Advanced Foot Care nurse she adds a special understanding of lower leg and foot health. Sandy leads our team of Foot Care Nurses to make sure each client is receiving the highest quality foot care each appointment. Sandy works diligently with families to help them navigate the many choices of care options for their loved ones. Sandy works with our clients and their families to ensure that their loved ones are receiving care specifically designed to meet their individual needs.
Carter Bannister CCC 2021 SM OPTI

Carter Bannister, Client Care Coordinator

Carter has been serving seniors for over twenty years throughout Western Canada and areas of the United States. Formally trained and meeting the provincial standards as a Recreation Therapist, Carter felt that true person-centred care begins and stays in ones home as he chose the Home Instead team, with spending most of his career working in facilities. With an educational combination of Kinesiology and Gerontology, Carters true passion is improving the Quality of Life of each person he assists. Carter is a dedicated family man who has been married for twelve years to his partner in life Lori, raising their two children, and new Labradoodle puppy.
Tamara Dhillion, Lead Scheduling Manager

Tamara Dhillion, Operations Manager

​Tamara has several years of scheduling experience and is a great asset to our team. She is able to find new ways to solve the daily challenges that arise while keeping a customer focused approach. Her in-depth knowledge of our CAREGiving team allows her to match CAREGivers to even the most challenging situations. Tamara makes it a priority to make sure all of our CAREGivers are prepared to work with our clients. ​
Tori Siminoski 2 Cropped 1

Tori Siminoski, Scheduling Manager

Tori joined Home Instead as a CAREGiver in 2020 because she wanted to pursue a career that would make a difference in the lives of others! Today Tori works as a Scheduling Manager where she helps organize care for seniors while supporting the CAREGivers on shift. Each day she works with Families to ensure their loved ones are receiving the highest quality of care. When asked what she enjoyed most about Caregiving Tori said “It was knowing that I was helping seniors to remain happy and healthy in their own homes”. Tori uses her experience as a CAREGiver to help make successful matches between seniors and Caregivers as she knows first-hand what’s important to seniors in our community. Tori relies on these experiences to help coach other CAREGivers when they are working with clients.

Olivia Leduc,  Recruitment and Engagement Coordinator

Olivia Leduc, Recruitment and Engagement Coordinator

Olivia works on our team as a Recruitment and Engagement Coordinator. Coming from restaurant management, she really wanted to find meaningful work that would truly make a difference in the lives of others. Olivia brings a wealth of experience to our team and has a great way of working with potential new Care Professionals. She will be responsible for screening and hiring the best Care Professionals in Calgary. She is passionate about helping share with applicants what Home Instead does in our community and how they can be a part of our team’s mission to serve and support Calgary’s Seniors and their families.

“I am very honoured to be at the starting point for our Care Professionals on their journey of working with our amazing clients.”

Jessica O Neil Cropped 1

Jessica O’Neil - Scheduling Manager

Jessica Works as a scheduling manager where she helps match Care Professionals to our clients. She takes extra time to learn about each Care Pro and each client to make meaningful matches.  "I love working for Home Instead, I started my journey as a Care Professional. I fell in love with being there to support seniors in all aspects of their daily lives - it's a rewarding job that I’m happy I get to be a part of. I had the support of the care team and managers along the way that helped me grow as an individual to better serve seniors in need. Being a Care Professional changed my life - being able to still work with seniors and be a Care Professional is so rewarding even now as I have recently moved into the office. Now I get to work alongside the team that has helped me grow. Having the opportunity to be the support that clients and Care Professionals need has been an amazing opportunity and I’m so proud to be part of the Home Instead team.” At any given time, you can find Jessica supporting a Care Professional on how to provide the highest level of care to our Clients and also our Care Professionals.

Kirsten Materi, Client Care Coordinator

Kirsten Materi, Client Care Coordinator

Kirsten works on our team as a Client Care Coordinator. She truly enjoys being able to support both Clients and CAREGivers alike. Born and raised in Calgary, Kirsten is thrilled to be able to give back to her community in a meaningful way; by helping our seniors stay in their homes while ensuring that they are receiving the best possible care. She also eases the minds of their loved ones knowing they are safe and secure with Home Instead. Kirsten chose Home Instead because she knows that we provide the highest quality of care and support, its personal and thoughtful to both the Client and CAREGiver. On Kirsten’s days of you can find her hiking in the great Rocky Mountains, spending time with her friends and family or reading a good book!
Hannah Agdalpen 2 1

Hannah Agdalpen, Recruitment and Engagement Coordinator

Hannah is apart of the Recruitment and Engagement team at Home Instead. She comes from a customer service background and had previously worked for Aritzia for four and a half years. After graduating in June 2022 with a Bachelor of Arts in Sociology, she decided it was time for a change of pace into more meaningful career. Since Hannah was a child, her mother has always worked in care centres and retirement homes and has always been extremely passionate about her work. This inspired Hannah to look into the care industry herself and has thus led her to Home Instead. She’s excited to begin a career where can she make a difference in the lives of our seniors here in Calgary and is eager to learn and take on new challenges.

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Maria Lara, Administrative Assistant

Maria is our administrative assistant; she adores and look up to her grandparents and believes that seniors deserve respect and a fulfilling life. Maria works with each department at Home Instead to make sure that everything runs smoothly!

Outside of work, Maria likes to exercise her creative side by working as a part-time photographer, and she loves to capture meaningful moments in the life of her clients!

Maria says her “focus was to feel aligned with the values of the company, and to know the company would be making a difference in the community”. Maria loves to be able to support our Care Professionals and Clients to ensure that all their needs are being met.

“Home Instead is making a difference in seniors lives by delivering personalized and outstanding care not only for their clients, but their employees as well. I am thrilled to be working here, and to be able to contribute my bit to the enhancement of senior’s quality of life”

Christie Harasemchuk, Client Care Coordinator

Christie Harasemchuk, Client Care Coordinator

"I have the pleasure of working with all sides of family and client care. Right from when a call or email comes in, meeting the families and loved ones, formulating a plan that works for everyone, getting the right care professional , and continuing care afterwards. Its amazing for the families to be able to rest easy knowing their loved one is being looked after in the place they call home! It truly fills my cup to see all of this come together. We get to touch the lives of families and see the difference it makes right away. When I'm not at work I'm with my family and friends exploring our amazing province or finding the next best coffee shop."

 Tia Quinn LPN – Client Care Coordinator

Tia Quinn LPN – Client Care Coordinator

"My name is Tia Quinn, and I am one of the Client Care Coordinators. I am honored to support our clients and families right from answering that first inquiring phone call, through to the development of a personalized plan of care, and the ongoing management of care that allows our clients to remain safe wherever they call home. Being a part of a team that goes above and beyond to make a difference and support the well-being of all our clients is truly meaningful. I love getting to know the unique backgrounds and stories each client carries with them.

When I am not at work you can find me exploring outdoors, usually accompanied by my energetic dog Jeff."

Olivia Dong – Client Care Coordinator

Olivia Dong, Client Care Coordinator

"Hi, my name is Olivia Dong and I am a Client Care Coordinator here at Home Instead! My role is to educate clients and families about what we do, welcome new clients into the Home Instead family, and ensure that clients are getting the best care possible. What makes this job meaningful is that I get to support families and friends who need extra help caring for their loved ones. It relieves stress for everyone involved! I’ve been in the senior care industry for a few years now and my favourite part of the job by far is supporting clients achieve their goals of aging at home. You really get to know the families and the clients which makes our work so rewarding. I’m looking forward to making and maintaining really meaningful relationships in this role.

I recently moved to Calgary after receiving my BA In psychology from UBC and I come from the non profit field. In my spare time you can catch me at the gym or enjoying the sun!"

Bree Stubbs- Scheduling Manager

Bree Stubbs, Scheduling Manager

"My name is Bree and I am a Scheduling Manger here at Home Instead. I started my career here as a Care Professional and have since joined the management team. I loved being a Care Professional and knowing that I was making a difference to my clients and helping them when they needed it most. I wanted to become a Scheduling Manager so I could make a difference in both the Care Professionals life and the clients families life in a much more in depth way. What makes my job so meaningful is the long lasting connections we can create between Care Professionals and clients. This job is very rewarding and provides me with deep gratification knowing the difference I have made in peoples lives. In my spare time I walk my dog Cleo, go on hikes, and camp in the summer time."

Kevin, Community Partnership Manager

Kevin - Community Partnerships Manager

Hello! My name is Kevin and I am a graduate of the University of Lethbridge. I also have completed additional post secondary education at Dalhousie University.

After an illustrious and award winning 20-year career in risk management, I decided that it was time for a change. Ultimately, I wanted to pursue my passion for service and impact families in a positive way. At Home Instead, I have the privilege of working with the community to develop relationships with doctors, hospitals, and care facilities. These relationships allow for us to reach more families in need and spread awareness of what support Home Instead can provide to our aging population.

Outside of work, I am a father to two wonderful kids. My other hobbies include volunteering, playing hockey, golf and softball and spending time with his family.

Cassidy, Scheduling Manager

Cassidy Kleppe, Scheduling Manager

My name is Cassidy and I'm a scheduling manager at Home Instead. I've worked many different roles at Home Instead but I currently work to provide support on- call (after regular business hours). Building relationships to support Care Professionals, clients and their families is the best part of my role. When I'm not working, I love spending time with my family & painting.

Linda, Accounting Assistant

Linda Heilman, Accounting Assistant

Hi, I’m Linda. I started my career with Home Instead in 2013 as the Administrative Assistant. I was the “Caregiver” of the office! I retired in 2018 but returned in 2020 as the Accounting Assistant, taking over the invoicing and payroll for Home Instead. I enjoy the challenge and the satisfaction of completing both jobs with a high level of accuracy. Although I work behind the scenes, I love how our office team is dedicated to providing their best, whether it’s training new Care Professionals or providing care for your loved ones. I pride myself on ensuring my work is as close to perfect as possible. When I’m not in the office I like spending time with my family.

Our Team

Your Home Instead team in Calgary, AB possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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