NorthWest Calgary & Airdrie (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Calgary, AB.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. In 2009, Debbie Franchuk, RN BN, opened the first local office after identifying the need to provide seniors, aging adults and their families with quality Home Care options. For over 12 years, we have been the trusted provider to care for seniors and aging adults. Families love our team because we:

Give us a call at (403) 537-1179 to learn more!

  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
  • Provide the highest quality Care to our Senior Clients and their Families
  • Offer an online web portal called “The Family Room” where you can review schedules and timely documentation following each shift with your loved one.

About Us

Meet Our Home Care Team

Debbie Franchuk, RN, Co-Owner, Director of Care

Debbie Franchuk, RN, Co-Owner, Director of Care

​Caring for people has always been a part of Debbie’s life. This interest began at an early age when her sister was critically injured. This opened Debbie’s eyes to caring for others and ultimately led her to pursue a career in Nursing. Debbie has a distinguished career at Alberta Health Services, there she built a reputation based upon nursing excellence. Debbie has had extensive experience with Home Care and Transition services. In these roles, Debbie saw firsthand the need for in-home care which the public system was not meeting. This inspired Debbie to open a Home Instead office to meet that need and provide a solution. As Director of Care, Debbie is able to use her nursing skills and professional experiences to help families navigate the system and customize unique care plans for each client. Debbie’s credibility is one of the reasons that Home Instead is the right choice for families who are seeking support for their elderly loved ones.
Fred Franchuk, Co-Owner, Managing Partner

Fred Franchuk, Co-Owner, Managing Partner

​Fred cares deeply about relationships, he has an old fashioned sense of customer service. He has built a career based upon anticipating and exceeding customer expectations. This high calibre of customer service is constantly being taught to our entire staff and he ensures that our clients and their family's needs are met and exceeded. Fred has worked with teams and organizations where he has built a reputation by raising standards for customer service and satisfaction. Aside from working behind the scenes to manage operations, Fred is continually providing direction and painting the picture of our future as a company. His leadership is one of the key elements that makes our team successful. He also spends a significant amount of time out in our community sharing information about Home Instead with Seniors Residences and Hospitals while continuing to meet with clients and families.
Stephen Franchuk, B MGT, General Manager

Stephen Franchuk, B MGT, Vice President

​After providing support to various departments within the organization, it was a natural decision for Stephen to be promoted to the Vice President. His ability to listen and understand helps to solve little problems before they grow, while simultaneously coaching and guiding the support team to meet the demanding and complex needs of our clients and their families. Along with the management of the scheduling department, Stephen also manages our web marketing, social media and will often be seen in the community at various events. Always here to help, Stephen is not afraid to do whatever it takes to keep a client or employee happy.​

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Susan Szabo, Nurse, Client Care Coordinator

​Susan has an extensive and diverse background in senior care, nursing, administration and safety. A registered nurse for over twenty years, she has worked in long term care, orthopedic surgery, general surgery, obstetrics, emergency and senior management positions both in rural and urban settings. Care of the growing aging population has been a focus throughout her nursing career. Her passion for healthcare, and her desire to support seniors combined with her experience provides her with all the tools required when designing a care plan for our clients.
Sandy Materi, LPN, Client Care Coordinator

Sandy Materi, LPN, Client Care Manager

​​Trained as a LPN, Sandy brings a wealth of nursing knowledge to our team. Specially trained as an Advanced Foot Care nurse she adds a special understanding of lower leg and foot health. Sandy leads our team of Foot Care Nurses to make sure each client is receiving the highest quality foot care each appointment. Sandy works diligently with families to help them navigate the many choices of care options for their loved ones. Sandy works with our clients and their families to ensure that their loved ones are receiving care specifically designed to meet their individual needs.
Carter Bannister CCC 2021 SM OPTI

Carter Bannister, Client Care Coordinator

Carter has been serving seniors for over twenty years throughout Western Canada and areas of the United States. Formally trained and meeting the provincial standards as a Recreation Therapist, Carter felt that true person-centred care begins and stays in ones home as he chose the Home Instead team, with spending most of his career working in facilities. With an educational combination of Kinesiology and Gerontology, Carters true passion is improving the Quality of Life of each person he assists. Carter is a dedicated family man who has been married for twelve years to his partner in life Lori, raising their two children, and new Labradoodle puppy.
Tamara Dhillion, Lead Scheduling Manager

Tamara Dhillion, Operations Manager

​Tamara has several years of scheduling experience and is a great asset to our team. She is able to find new ways to solve the daily challenges that arise while keeping a customer focused approach. Her in-depth knowledge of our CAREGiving team allows her to match CAREGivers to even the most challenging situations. Tamara makes it a priority to make sure all of our CAREGivers are prepared to work with our clients. ​
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Tori Siminoski, Scheduling Manager

Tori joined Home Instead as a CAREGiver in 2020 because she wanted to pursue a career that would make a difference in the lives of others! Today Tori works as a Scheduling Manager where she helps organize care for seniors while supporting the CAREGivers on shift. Each day she works with Families to ensure their loved ones are receiving the highest quality of care. When asked what she enjoyed most about Caregiving Tori said “It was knowing that I was helping seniors to remain happy and healthy in their own homes”. Tori uses her experience as a CAREGiver to help make successful matches between seniors and Caregivers as she knows first-hand what’s important to seniors in our community. Tori relies on these experiences to help coach other CAREGivers when they are working with clients.

Hope Wooden, Scheduling Manager

Hope Wooden, Scheduling Manager

“I have always had a passion for serving people, it truly is what brings my heart the most joy.” Hope grew up with a dad in a wheelchair and it taught her how to be compassionate and focus on what she could do for him and her family. She has always had the drive to support him the best way she could. Hope learned early on that she wanted a career where she could make a difference in the community. Hope says “I am so overly grateful to be a part of a company that does just that for so many people. My goal everyday is to be able to leave a lasting moment with everyone that I encounter, it's the best way for people to know I am here to support them in any way I can. People say it takes a village and I'm happy that I am apart of this one.” You will find Hope working on matching our CAREGivers to our Clients so they both have an experience they cant find any where else.
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Shae Ferguson, Scheduling Manager

Shae works on our team as an Evening and Weekend Scheduling Manager. She started out her journey with Home Instead as a CAREGiver. She felt joy for caring for others, along with a passion for healthcare. Born and raised in Calgary, Shae’s father worked as an RN and as a Caregiver. He was an inspiration for her to receive her Emergency Medical Responder certificate, as well as to join Home Instead. Now, working in the office, Shae is able to organize and schedule CAREGiver’s as well as create stronger relations with the clients for them to be paired with our amazing CAREGiver’s. Her experience as a CAREGiver truly helps her understand how important it is for your loved ones to find the best quality care possible.
Olivia Leduc,  Recruitment and Engagement Coordinator

Olivia Leduc, Recruitment and Engagement Coordinator

Olivia works on our team as a Recruitment and Engagement Coordinator. Coming from restaurant management, she really wanted to find meaningful work that would truly make a difference in the lives of others. Olivia brings a wealth of experience to our team and has a great way of working with potential new Care Professionals. She will be responsible for screening and hiring the best Care Professionals in Calgary. She is passionate about helping share with applicants what Home Instead does in our community and how they can be a part of our team’s mission to serve and support Calgary’s Seniors and their families.

“I am very honoured to be at the starting point for our Care Professionals on their journey of working with our amazing clients.”

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Jessica O’Neil - Scheduling Manager

Jessica Works as a scheduling manager where she helps match Care Professionals to our clients. She takes extra time to learn about each Care Pro and each client to make meaningful matches.  "I love working for Home Instead, I started my journey as a Care Professional. I fell in love with being there to support seniors in all aspects of their daily lives - it's a rewarding job that I’m happy I get to be a part of. I had the support of the care team and managers along the way that helped me grow as an individual to better serve seniors in need. Being a Care Professional changed my life - being able to still work with seniors and be a Care Professional is so rewarding even now as I have recently moved into the office. Now I get to work alongside the team that has helped me grow. Having the opportunity to be the support that clients and Care Professionals need has been an amazing opportunity and I’m so proud to be part of the Home Instead team.” At any given time, you can find Jessica supporting a Care Professional on how to provide the highest level of care to our Clients and also our Care Professionals.

Kirsten Materi, Client Care Coordinator

Kirsten Materi, Client Care Coordinator

Kirsten works on our team as a Client Care Coordinator. She truly enjoys being able to support both Clients and CAREGivers alike. Born and raised in Calgary, Kirsten is thrilled to be able to give back to her community in a meaningful way; by helping our seniors stay in their homes while ensuring that they are receiving the best possible care. She also eases the minds of their loved ones knowing they are safe and secure with Home Instead. Kirsten chose Home Instead because she knows that we provide the highest quality of care and support, its personal and thoughtful to both the Client and CAREGiver. On Kirsten’s days of you can find her hiking in the great Rocky Mountains, spending time with her friends and family or reading a good book!
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Hannah Agdalpen, Recruitment and Engagement Coordinator

Hannah is apart of the Recruitment and Engagement team at Home Instead. She comes from a customer service background and had previously worked for Aritzia for four and a half years. After graduating in June 2022 with a Bachelor of Arts in Sociology, she decided it was time for a change of pace into more meaningful career. Since Hannah was a child, her mother has always worked in care centres and retirement homes and has always been extremely passionate about her work. This inspired Hannah to look into the care industry herself and has thus led her to Home Instead. She’s excited to begin a career where can she make a difference in the lives of our seniors here in Calgary and is eager to learn and take on new challenges.

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Christoffer De Torres, Weekend Scheduling Manager

Christoffer is one of our Evening and Weekend Scheduling Managers. He has over 10 years of experience of Scheduling in the Health Care industry behind him. He enjoys helping others and making sure that the right people are fit for the role that they are doing.

Christoffer wants to make sure that both our Care Professionals and Clients are happy with the services that they are given and be left with the impression that they received the best service that they can possibly have. To Christoffer, it’s about taking the extra time to ensure clients receive the best Care Professional possible to their specific needs.

“My main goal right now is to be able to provide the best care and life for my parents, it’s the least I can do after they have raised me well and helping others while achieving my goal is the perfect situation.”

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Maria Lara, Administrative Assistant

Maria is our administrative assistant; she adores and look up to her grandparents and believes that seniors deserve respect and a fulfilling life. Maria works with each department at Home Instead to make sure that everything runs smoothly!

Outside of work, Maria likes to exercise her creative side by working as a part-time photographer, and she loves to capture meaningful moments in the life of her clients!

Maria says her “focus was to feel aligned with the values of the company, and to know the company would be making a difference in the community”. Maria loves to be able to support our Care Professionals and Clients to ensure that all their needs are being met.

“Home Instead is making a difference in seniors lives by delivering personalized and outstanding care not only for their clients, but their employees as well. I am thrilled to be working here, and to be able to contribute my bit to the enhancement of senior’s quality of life”

Our Team

Your Home Instead team in Calgary, AB possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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