We're Here to Help
As the world's leading home care provider that focuses on quality, we want everyone to have a positive experience with the Home Instead® network. We welcome and appreciate your feedback about your local Home Instead franchise.
If you love your local Home Instead staff, please share those details with us. And if you have a concern with any interaction you have had with a local Home Instead franchise, please let us know so we can help you navigate that issue. If you have an immediate issue, please let us know right away:
Toni Schmitt and Tim Mudgett
Brand Experience Advocate and Ombudsman
Hours: 9 a.m. – 5 p.m. CST Monday – Friday
If you prefer, you can also share your experience by filling out this form. If your feedback requires a response, Toni or another member of our team will contact you within forty-eight hours.
Please note this form is for feedback about your local Home Instead franchise. If you are interested in CAREGiving opportunities please visit our Careers page.